Architecture
Our platform is designed with a clear hierarchy to ensure efficient management and operation. The roles within the platform include:
Platform Owner
Definition: The Platform Owner is responsible for the overall governance and strategic direction of the platform. This role oversees the platform’s infrastructure, ensures compliance with industry standards, and implements major updates and improvements.
Responsibilities:
- Managing platform-wide policies and procedures.
- Ensuring the platform’s security and compliance.
- Overseeing major upgrades and enhancements.
Organization Owner
Definition: The Organization Owner manages a specific organization within the platform. This role is accountable for the organization’s operations, user management, and organizational settings.
Responsibilities:
- Configuring organizational settings and preferences.
- Managing organization-specific user access and roles.
- Monitoring organizational performance and usage.
System Owner
Definition: The System Owner is responsible for the administration and maintenance of a specific system or application within an organization. This role ensures that the system runs smoothly.
Responsibilities:
- Overseeing system configuration and customization.
- Managing system-specific user permissions and access.
System User
Definition: System Users are individuals who interact with the platform’s systems and applications to perform their daily tasks. This role is the primary consumer of the platform’s functionalities.
Responsibilities:
- Performing tasks and operations as defined by their role.
- Reporting issues or suggesting improvements for system functionalities.
- Complying with organizational policies and procedures.
This structured hierarchy ensures that our platform operates efficiently, with clear roles and responsibilities that promote effective management and user satisfaction.