System Preference - FAQs
Overview
As a user with system configuration privileges, you can manage FAQs to provide useful information to other users.
Viewing FAQs
When logged in as a user with system configuration privileges and on the FAQs page under System Preferences:
- You will see a list of all existing FAQs.
- Each FAQ will display its question and a snippet of its answer.
Creating a New FAQ
To create a new FAQ:
- Log in as a user with system configuration privileges and go to the FAQs page under System Preferences.
- Click the "Add FAQ" button.
- Enter a question in the text editor field.
- Enter an answer in the text editor field.
- Click the "Save" button.
- The new FAQ will be created and appear in the list of FAQs.
- A confirmation message will indicate the FAQ has been added.
Editing an Existing FAQ
To edit an existing FAQ:
- Log in as a user with system configuration privileges and go to the FAQs page under System Preferences.
- Select the FAQ from the list.
- Click the "Edit" button.
- Update the question in the text editor field.
- Update the answer in the text editor field.
- Click the "Save" button.
- The FAQ will be updated.
- A confirmation message will indicate the FAQ has been updated.
Deleting an FAQ
To delete an FAQ:
- Log in as a user with system configuration privileges and go to the FAQs page under System Preferences.
- Select the FAQ from the list.
- Click the "Delete" button.
- A confirmation prompt will ask if you are sure you want to delete the FAQ.
- Confirm the deletion.
- The FAQ will be removed from the list.
- A confirmation message will indicate the FAQ has been deleted.
Viewing Details of an FAQ
To view details of an FAQ:
- Log in as a user with system configuration privileges and go to the FAQs page under System Preferences.
- Select an FAQ from the list.
- You will see the full question and answer of the selected FAQ.
Canceling Creating a New FAQ
To cancel creating a new FAQ:
- Log in as a user with system configuration privileges and go to the FAQs page under System Preferences.
- Click the "Add FAQ" button.
- Enter a question and an answer.
- Click the "Cancel" button.
- The FAQ will not be created.
- You will be redirected back to the FAQs page without changes.
Canceling Editing an FAQ
To cancel editing an FAQ:
- Log in as a user with system configuration privileges and go to the FAQs page under System Preferences.
- Select the FAQ from the list.
- Click the "Edit" button.
- Make changes to the question and answer.
- Click the "Cancel" button.
- The changes will not be saved.
- The FAQ will remain unchanged.
Searching for an FAQ by Question
To search for an FAQ by question:
- Log in as a user with system configuration privileges and go to the FAQs page under System Preferences.
- Enter a search term in the search bar.
- You will see a list of FAQs that match the search term.
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For additional assistance or more detailed instructions, please refer to the help section or contact support.