Settings
System Configuration
User Management
User Department

User Management – User Departments

Overview

The User Department feature allows administrators with system configuration privileges to organize users into departments. Each department includes a name and an optional description to help identify its purpose.

User departments help structure users within the organization and improve the management of permissions and workflows.

User Department Management

Viewing User Departments

When logged in with system configuration privileges:

  1. Navigate to Users.
  2. Select User Departments from the dropdown.

You will see a table containing:

  • Department Name
  • Description
  • Actions

Adding a New User Department

Administrators can create a department using the Add New User Department button.

Steps to Add a User Department

Open User Department

Navigate to User Department.

Click Add User Department

Click the Add User Department button.

Fill in the Department Details

A side popup form appears with the following fields:

  • User Department Name
  • Description

Save the Department

Click Save to create the department.

Create User Department

Once saved:

  • The department is added to the list.
  • A confirmation message will appear.

Refreshing the Department List

To reload the latest department data:

  • Click the Refresh icon located near the Add User Department Button.

This will Refresh the list with the most recent information.


Exporting Department Data

The department list can be exported for reporting or external use.

Export to CSV

  • Click the menu icon next to the Add User Department button.
  • Select Export to CSV.
  • The system will download the department list as a CSV file.
Export to CSV

Searching for a User Department

If there are many departments, you can quickly find one using the search feature.

Steps to Search

Open User Department

Navigate to User Department.

Enter Search Term

Type the department name in the search bar.

View Results

Matching departments will appear in the list.


Filtering for a User Department

You can filter the department list based on its status to quickly find specific records.

Available status options include:

  • Active
  • Inactive

Steps to Filter Departments

Open User Department

Navigate to User Department.

Click the Filter Icon

Click the Filter icon located above the department table.

Select Status

A filter form will appear.
Choose the desired Status from the dropdown:

  • Active
  • Inactive

Apply the Filter

After selecting the status, the table will display departments that match the selected filter.

Filter User Department

Archiving All Users in a Department

You can archive all users in a department using the Archive icon. This action moves users to an archived state without deleting their data.

Steps to Archive Users

Open User Department

Navigate to User Departments.

Click the Archive Icon

Click the Archive icon located near the filter and action buttons above the table.

Archive Complete

The system archives all users in the department.


Table Actions

Each department row contains an Actions menu icon.
Clicking the icon opens a dropdown with the following options:

  • View
  • Edit
  • Delete

These options allow administrators to quickly manage each department.

Actions

Viewing Department Details

You can view detailed information about a department using the View option in the Actions menu.

Steps to View Department Details

Open User Departments

Navigate to User Management → User Departments.

Open the Actions Menu

Click the Actions menu icon on the department row.

Select View

Click View from the dropdown.

Review Department Details

A details panel will display:

  • Department Name
  • Description
  • Created At
  • Created By
View User Department Details

Editing a User Department

Existing departments can be updated when necessary.

Steps to Edit a Department

Open User Departments

Navigate to User Management → User Departments.

Open the Actions Menu

Click the Actions menu icon next to the department.

Select Edit

Click Edit from the dropdown.

Update Department Details

A side edit form appears with:

  • Department Name
  • Description

Save Changes

Click Save to update the department.

Create User Department

Deleting a User Department

Departments that are no longer required can be removed.

Steps to Delete a Department

Open User Departments

Navigate to User Management → User Departments.

Open the Actions Menu

Click the Actions menu icon next to the department.

Select Delete

Click Delete from the dropdown.

Confirm Deletion

A confirmation modal will appear asking if you want to delete the department.

Confirm Action

Click Confirm to permanently delete the department.

Once deleted, the department will be removed from the list.


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For additional assistance or detailed guidance, please refer to the help section or contact system support.